Legal

Terms of Service.

Last updated: July 31, 2026

1. Acceptance of Terms

By accessing or using the Patto service at trypatto.com (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service. These Terms constitute a legally binding agreement between you and Patto, Inc. ("Patto", "we", "us", or "our").

2. Description of Service

Patto provides an AI-powered pattern extraction engine that allows users to extract repeating patterns from product images and generate clean digital pattern assets. The Service is offered on a subscription basis with a credit-based usage model.

3. Account Registration

You must sign in using a valid Google account to access the Service. You are responsible for maintaining the security of your account and all activities that occur under it. You agree to notify us immediately of any unauthorized use at tibelf@gmail.com.

4. Subscription and Credits

  • The Service is available under Free, Starter, Pro, and Business subscription plans. Plan details including credit allotments and pricing are published on our Pricing page.
  • Credits are allocated monthly and reset at the start of each billing period. Unused credits do not carry over.
  • Paid subscriptions are billed monthly. You may upgrade, downgrade, or cancel at any time. Cancellation takes effect at the end of the current billing period.
  • We offer a 7-day money-back guarantee for new paid subscriptions. Refund requests after this period are at our discretion.

5. Acceptable Use Policy

This section constitutes the Service's Acceptable Use Policy ("AUP") and applies to all content you upload, all prompts you submit, and all content generated through the Service ("Generated Content"). A violation of this AUP is a violation of these Terms.

5.1 Prohibited Content

You may not use the Service to upload, prompt for, or generate any of the following:

Sexual and NSFW content

  • Pornography, sexually explicit acts, or nudity
  • Sexualized depictions of real, identifiable people without their consent

Violence and gore

  • Graphic gore, mutilation, or realistic depictions of violent physical harm
  • Content that glorifies terrorism or extreme violence

Hate speech and harassment

  • Content that demeans or attacks people based on race, ethnicity, national origin, religion, gender, sexual orientation, gender identity, age, or disability
  • Hateful symbols, or content that harasses or bullies a specific individual

Child safety

  • Any sexualized depiction of a minor (CSAM) — this is strictly prohibited with zero tolerance
  • Content that depicts minors in dangerous or exploitative situations

We preserve evidence of any violation of this kind and report it to the National Center for Missing & Exploited Children (NCMEC) and relevant law enforcement authorities.

Deepfakes and impersonation

  • Synthesized likenesses of real people created without their consent
  • Impersonation of a real individual, brand, or organization
  • Forged identity documents or official records
  • Realistic media intended to mislead viewers about its authenticity

Copyright and trademark infringement

  • Uploading or generating material that infringes a third party's copyright, trademark, or trade dress
  • Counterfeit brand marks or logos
  • Circumventing technical protection measures on copyrighted works

5.2 Other Prohibited Uses

  • Illegal content or content involving regulated goods
  • Content depicting or promoting self-harm or suicide
  • Malware, phishing, or fraudulent content
  • Attempting to reverse-engineer, scrape, or abuse the Service's AI models
  • Reselling or sublicensing access to the Service without written permission
  • Circumventing usage limits or credit systems

5.3 Content Moderation

We moderate content on the Service through:

  • Automated validation at submission time that checks file type, size, and structure and rejects malformed or disallowed uploads
  • Retained job records — every generation job is linked to the submitting account, a timestamp, and its credit ledger entry, so activity can be traced and audited
  • Human review triggered by user reports or abuse signals, where our team reviews the flagged job and its associated content

We reserve the right to remove any content, at any time and without prior notice, that we determine violates this AUP.

5.4 Enforcement Actions

Violations of this AUP may result in, in increasing order of severity:

  • A written warning
  • Removal of the violating content and any Generated Content derived from it
  • Forfeiture of remaining account credits
  • Suspension of the account
  • Permanent termination of the account without refund
  • Referral to law enforcement, in the case of child safety violations or content presenting an imminent risk of harm

For severe violations, we may skip directly to suspension or termination without progressing through the earlier steps.

5.5 Response Timelines

  • Acknowledgment of a report: within 72 hours
  • Investigation and enforcement action for standard violations: within 7 business days
  • Child safety issues or content presenting an imminent risk of harm: immediate action, within 24 hours

5.6 Reporting Violations and Appeals

If you encounter content on the Service that you believe violates this AUP, report it to tibelf@gmail.com with the subject line "AUP Report." Please include the job ID or content URL, the category of violation, a description, and the date you encountered it.

Copyright or trademark owners may submit an infringement notice to the same address, including: identification of the copyrighted work or mark, identification of the infringing material, your contact information, and a good-faith statement that the use is unauthorized.

We will not retaliate against anyone who submits a good-faith report.

If your account is suspended or terminated under this AUP, you may appeal by emailing us within 30 days of the enforcement action for a human review of the decision.

6. Intellectual Property

You retain ownership of the images you upload to the Service. By uploading content, you grant Patto a limited, non-exclusive license to process that content solely for the purpose of providing the Service.

The extracted pattern assets generated by the Service are owned by you. Patto retains ownership of all underlying technology, AI models, software, and platform infrastructure.

7. Disclaimer of Warranties

The Service is provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that results will meet your specific requirements.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Patto shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Service, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising out of these Terms shall not exceed the amount you paid us in the three months preceding the claim.

9. Third-Party Services

The Service integrates with third-party providers including Supabase (authentication and database) and Waffo Pancake, which acts as the merchant of record for all purchases and handles payment processing, invoicing and sales tax. Your use of these services is subject to their respective terms and privacy policies. Patto is not responsible for the practices of third-party providers.

10. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms. See Section 5.4 (Enforcement Actions) for the enforcement actions that apply to violations of our Acceptable Use Policy. Upon termination, your right to use the Service ceases immediately.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the applicable jurisdiction, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated Terms.

13. Contact Us

If you have questions about these Terms, please contact us at: tibelf@gmail.com